If discrepancies arise between EOM figures, what should the Sales Officer do first?

When discrepancies arise between End of Month (EOM) figures, the first step for the Sales Officer should be to verify the posting of Navy Cash receipts. This action is crucial because accurate payments and transactions are fundamental to maintaining correct financial records. If there are any discrepancies, the first logical step is to ensure that all receipts have been properly recorded. This can help identify whether the issue stems from unposted transactions or inaccuracies in the previous entries.

By confirming that all receipts are correctly reflected in the system, the Sales Officer can quickly narrow down potential causes for the discrepancies before proceeding to other reports or analyses. This proactive approach helps in finding and correcting errors efficiently, as it confirms the foundational financial data before investigating further discrepancies in sales summaries or reports.