If two reports do not match, what type of report can the Sales Officer generate for investigation?

When two reports do not match, the Sales Officer can generate a more detailed Merchant Sales by Operator (MSO) Detailed Report to aid in the investigation. This report provides a comprehensive breakdown of sales transactions, allowing for a closer examination of discrepancies between reports. It contains specific details such as the sales made by individual operators, transaction times, amounts, and other relevant data that can pinpoint where the inconsistencies may arise.

The MSO Detailed Report is particularly valuable in this context as it offers the granularity needed to identify any errors or anomalies in sales data that could lead to mismatches in the reports. By analyzing this detailed information, the Sales Officer can investigate and resolve discrepancies more effectively, ensuring accurate financial reporting and accountability.

In contrast, the other types of reports, such as a standard Navy Cash Summary Report or a basic transaction history report, may not provide the same level of detail required for a thorough investigation. These reports summarize data rather than break it down specifically by operator and transaction, which might hinder the ability to accurately identify the source of the mismatched information. A customer feedback report focuses on customer satisfaction and input rather than sales transaction details, making it irrelevant in investigating financial discrepancies. Thus, opting for the MSO Detailed Report is the most effective